FAQ
Frequently Asked Questions (FAQ)
Welcome to the Blessing Brush FAQ!
We want your shopping experience to be smooth and uplifting. Here are answers to common questions about our art, orders, shipping, returns, and more.
1. About Blessing Brush
What makes Blessing Brush special?
At Blessing Brush, our Christian art is inspired by faith, Bible scripture, and God’s creation. Each piece is designed to glorify God and bring love, peace, and encouragement into your home.
2. Customer Service & Support
How can I contact you?
You can reach us anytime at our Contact Page.
We do our best to reply within 24 hours (business days), keeping time zones in mind. Thank you for your patience!
3. Product Questions & Shipping Info
How long does production and shipping take?
- Production time: 2–7 business days
- Shipping time: 3–7 business days (Monday–Friday, not including holidays)
- Orders after 12 PM Central Time process the next business day. Orders after 12 PM Friday process on Monday.
Will I get tracking information?
Yes! As soon as your order ships, you will receive a tracking number. Please allow up to 1–3 business days for tracking updates.
Do you ship internationally?
We currently ship primarily within the United States and Canada. For other international destinations, please send us a message.
Holiday Shipping Reminder
During busy seasons such as Christmas, Valentine’s Day, and Mother’s Day, order processing and delivery may take a little longer due to high order volumes or courier delays. To ensure your art arrives on time for special occasions, we recommend ordering early and allowing extra time for production and shipping. Thank you for your understanding and support!.
4. Ordering
How do I place an order?
Browse our collection, add your favorite pieces to the cart, and follow checkout steps to complete your purchase securely.
5. Order Changes & Cancellations
Can I change or cancel my order?
As each item is made to order, orders cannot be changed or cancelled once placed. Please ensure all details are correct before placing your order. Thank you for understanding!
6. Returns & Exchanges
What is your return policy?
- If your item arrives damaged or you receive the wrong product, please contact us within 7 days of receiving your order. Include photos of the issue, and we will resolve it as quickly as possible.
- Because each item is custom-made, we do not accept returns or exchanges for change of mind, incorrect size, address errors, or buyer's remorse. Please double-check all details before ordering. Thank you for understanding!
7. Product Quality & Care
What should I know about the art I receive?
- Colors may vary slightly due to differences in monitor calibration and lighting.
- Some artwork may contain imperfections like cracks, scratches, or grains, which are a natural part of the creative process.
Copyright Notice:
All artwork is created by Blessing Brush and is copyright-protected. Personal use only. Commercial use, modification, redistribution, or resale is not permitted.
8. Payment
What payment methods are accepted?
We accept major Credit Cards, PayPal, Shop Pay, and other secure payment methods at checkout.
Is my payment information secure?
Absolutely. All payments are processed via secure, encrypted gateways for your protection.
9. Privacy & Data Protection
How do you use my information?
Your information is used solely to process orders and improve your shopping experience. Read our Privacy Policy for full details.
10. New Arrivals & Promotions
How can I stay updated on new art and sales?
Subscribe to our newsletter for updates, special offers, and faith-filled encouragement!