FAQ

Frequently Asked Questions (FAQ)

Welcome to the Blessing Brush FAQ section!
We aim to make your shopping experience as seamless as possible. Below, you’ll find answers to common questions about our products, orders, shipping, and more.

1. Welcome to Blessing Brush!

At Blessing Brush, our Christian art is inspired by faith, bible scripture, and God’s creation, designed to uplift, encourage, and bring beauty to your space. Our mission is to glorify God through art and to bring His love, peace, joy, and encouragement into homes.

2. Customer Service & Support

How can I contact you?
You can reach us at https://blessingbrush.com/pages/contact.

Please note that due to time zone differences, we strive to respond within 24 hours on business days. Thank you for your understanding.

3. Product Questions

Digital Downloads

📢 This is an INSTANT DIGITAL DOWNLOAD.
❌ No physical item will be shipped.

 

    How do I download digital files?
    Once your purchase is complete and payment is processed, you can access your downloads via your order confirmation email or your account. If you experience any issues, contact us for assistance.

    Important Notes:

    • For the best results, use high-quality matte paper and professional printing services.
    • Colors may vary slightly due to screen and printer differences.
    • Some artwork may feature natural imperfections, which are part of the creative process.

    Copyright Notice:
    All artwork by Blessing Brush is copyright-protected and intended for personal use only. Commercial use, redistribution, or resale is prohibited.

    Physical Products

    (Not available now, but coming soon!)

    Can I request a specific Bible verse or custom design?
    You can inquire about custom designs through our contact page: https://blessingbrush.com/pages/contact.

     

    4. Ordering

    How do I place an order?
    Browse our collection, add your favorite pieces to the cart, and proceed to checkout. Follow the prompts to complete your purchase securely.

    5. Order Management

    Can I change or cancel my order?
    Due to the nature of digital downloads, we cannot offer refunds, returns, or cancellations. If you encounter any issues, please contact us, we are happy to assist.

    How long will it take to receive my order?
    Digital files will be available for download immediately after your purchase is complete.

    6. Returns & Exchanges

    What is your return policy?
    Because digital downloads are intangible goods, we cannot accept returns, refunds, or exchanges. However, if you face any problems, please contact us, we are happy to help.

    7. Payment

    What payment methods do you accept?
    We accept major Credit Cards, PayPal, Shop Pay, and other secure payment options available at checkout.

    Is my payment information secure?
    Yes, we use encrypted payment gateways to ensure your data is safe and secure.

    8. Data & Privacy Protection

    How do you handle my personal information?
    Your privacy is important to us. We only use your information to process orders and improve your experience. For more details, view our Privacy Policy.

    9. New Products & Promotions

    How can I stay updated on new designs and promotions?
    Subscribe to our newsletter to receive updates about new arrivals, exclusive discounts, and promotions.